Responsible Gaming - BDG Game

Gaming Should Be Fun, Not a Problem

At BDG Game, we believe gaming should be entertaining and enjoyable. While many of our users play for fun and earn money responsibly, we understand that for some people, gaming can become problematic.

Our commitment: We’re here to help you stay in control.

What is Responsible Gaming?

Responsible gaming means:

Playing for entertainment, not as a source of income
Setting limits on time and money spent
Knowing when to stop
Never chasing losses
Keeping gaming separate from daily responsibilities

Gaming becomes a problem when it affects your:

Financial stability
Relationships with family and friends
Work or studies
Mental health and well-being
Daily routine and responsibilities

Are You Gaming Responsibly?

Ask Yourself These Questions:

❓ Do you spend more money on gaming than you can afford?
❓ Do you borrow money or use savings meant for bills to play games?
❓ Do you think about gaming constantly, even when not playing?
❓ Do you feel upset or irritable when you can’t play?
❓ Have you lied to family or friends about how much you play?
❓ Do you play to escape problems or stress?
❓ Do you keep playing to win back money you’ve lost?
❓ Has gaming affected your work, studies, or relationships?

If you answered “yes” to two or more questions, you may need to reconsider your gaming habits.

Tools to Help You Stay in Control

1. Set Deposit Limits

Control how much you can deposit:

Daily limit – Maximum per day
Weekly limit – Maximum per week
Monthly limit – Maximum per month

How to set: Go to Settings → Responsible Gaming → Set Deposit Limits

2. Set Time Reminders

Get notifications after playing for a certain time:

Choose reminder intervals (30 min, 1 hour, 2 hours)
App will alert you about time spent
Helps you track and control playing time

How to set: Settings → Responsible Gaming → Time Reminders

3. Reality Check

Regular pop-ups showing:

How long you’ve been playing
How much you’ve spent
How much you’ve won/lost

How to activate: Settings → Responsible Gaming → Reality Check

4. Take a Break (Cool-Off Period)

Temporarily pause your account:

24 hours
7 days
30 days
90 days

During this period, you won’t be able to deposit or play games. You can still withdraw your balance.

How to use: Settings → Responsible Gaming → Take a Break

5. Self-Exclusion

Permanently close your account if you feel gaming has become a problem.

What happens:

Your account is closed immediately
You cannot create a new account
All personal data is retained as per legal requirements
Exclusion is permanent and cannot be reversed

How to request: Contact [email protected] or live chat with “Self-Exclusion Request”

Tips for Responsible Gaming

Before You Start Playing

✅ Set a budget – Decide how much you can afford to lose
✅ Set time limits – Decide how long you’ll play
✅ Never chase losses – Accept losses as part of the game
✅ Play for fun – Treat it as entertainment, not income
✅ Stay sober – Don’t play when drunk or under influence

While Playing

✅ Take regular breaks – Step away every 30-60 minutes
✅ Track your spending – Check your transaction history
✅ Don’t borrow money – Only use money you can afford
✅ Stick to your limits – Don’t exceed your budget
✅ Stay calm – Don’t play when angry or stressed

After Playing

✅ Accept the outcome – Win or lose, move on
✅ Don’t play to recover losses – This leads to bigger problems
✅ Review your activity – Check if you stayed within limits
✅ Reward yourself differently – Find other fun activities

Warning Signs of Problem Gaming

Watch out for these signs:

Financial Warning Signs

Spending more than you can afford
Using money meant for bills or essentials
Borrowing money to play
Selling possessions to fund gaming
Hiding spending from family

Emotional Warning Signs

Feeling anxious when not playing
Getting irritable or restless
Feeling guilty or ashamed about gaming
Playing to escape problems
Mood swings based on wins/losses

Behavioral Warning Signs

Playing for longer than planned
Neglecting work, studies, or family
Lying about gaming habits
Trying to cut down but can’t
Playing at inappropriate times

Social Warning Signs

Isolating from friends and family
Relationships becoming strained
Losing interest in other hobbies
Preferring gaming over social activities

If you notice these signs, it’s time to seek help.

Get Help & Support

Free Helplines (India)

SAMHASA National Helpline (Substance Abuse and Mental Health)
Phone: 1800-599-0019 (Toll-Free)
Available 24/7

Vandrevala Foundation (Mental Health Support)
Phone: 9999 666 555
Available 24/7

iCall – Psychological Helpline
Phone: 9152987821
Email: [email protected]
Monday to Saturday: 8 AM – 10 PM

International Resources

Gamblers Anonymous
Website: www.gamblersanonymous.org
Find local meetings and support groups

GamCare (UK-based, online support)
Website: www.gamcare.org.uk
Live chat and phone support available

National Council on Problem Gambling (US)
Phone: 1-800-522-4700

BDG Game Support

We’re here to help:
Email: [email protected]
Live Chat: 24/7 (mention “responsible gaming concern”)
WhatsApp: +91-XXXXXXXXXX

All conversations are confidential.

For Family & Friends

How to Help Someone

If you’re concerned about someone’s gaming habits:

Do:

Express your concerns calmly and lovingly
Listen without judging
Offer to help them seek support
Encourage them to use self-exclusion tools
Be patient and supportive

Don’t:

Lecture or criticize harshly
Lend them money for gaming
Cover up for their behavior
Take over their responsibilities
Give up on them

Report a Concern

If you believe someone is gaming irresponsibly on BDG Game, contact us:

Email: [email protected]
Provide: Username (if known), your relationship to the person, your concerns

We’ll review and take appropriate action while respecting privacy.

Age Verification – Strictly 18+

BDG Game is for adults only.

Our Age Verification Process:

Date of birth required during registration
Government ID verification (KYC)
Automated detection of fake IDs
Regular account audits

If You’re Under 18:

You cannot legally use BDG Game
Your account will be closed immediately
All funds will be refunded to the depositor

Parents & Guardians:

Monitor your child’s phone usage
Use parental control apps
Keep payment methods secure
Talk to children about online safety

Report underage gaming: [email protected]

Our Responsible Gaming Commitment

What BDG Game Does:

✅ No aggressive marketing – We don’t pressure users to deposit
✅ Clear information – Honest about odds and risks
✅ Easy access to tools – Self-control features prominently displayed
✅ Staff training – Our team is trained to spot problem gaming
✅ Partnership with experts – We work with responsible gaming organizations
✅ Regular reviews – We constantly improve our responsible gaming measures

What We Don’t Do:

❌ Target vulnerable individuals
❌ Encourage chasing losses
❌ Offer credit or loans
❌ Make unrealistic promises about winning
❌ Prevent users from withdrawing their money
❌ Ignore signs of problem gaming

Additional Resources

Educational Materials

Understanding odds and probability
How gaming algorithms work
Managing your bankroll
Recognizing addiction patterns

Available in: Settings → Responsible Gaming → Learning Center

Self-Assessment Test

Take our 5-minute quiz to evaluate your gaming habits and get personalized recommendations.

Access: Settings → Responsible Gaming → Self-Assessment

Legal Requirements

BDG Game operates in compliance with:

Indian Gaming Regulations
Responsible Gaming Guidelines
Age Restriction Laws (18+)
Consumer Protection Standards

We reserve the right to:

Request additional verification at any time
Limit or suspend accounts showing concerning patterns
Close accounts that violate responsible gaming policies
Report illegal activity to authorities

Contact Us

For responsible gaming support:
Email: [email protected]
Live Chat: Available 24/7
Phone: +91-XXXXXXXXXX

For general support:
Email: [email protected]

All inquiries are treated with complete confidentiality.

Remember

🎮 Gaming is entertainment, not a way to make money
⏰ Set limits before you start
🛑 Know when to stop
💚 Take care of your mental health
🤝 Ask for help if you need it

Play Responsibly. Play Safe. Play Smart.